Privacy policy

Privacy Policy

At Pont del Carme (Girona), we are committed to protecting the privacy and personal data of our guests and website users, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws.

1. Data Controller

Controller: Pont del Carme (Girona)

Location: Girona, Spain

Contact email: info@monbuilding.cat

2. Personal data we collect

Through our website and booking engine we may collect:

Full name

Email address

Contact phone number

Number of guests and stay dates

Payment details (processed by secure platforms)

Information required for the mandatory traveller registration under applicable law

3. Purpose of processing

Personal data will be processed to:

Manage reservations and guest stays

Send communications related to the booking

Comply with legal obligations in tourism and security matters

Respond to enquiries or requests

4. Legal basis

The legal basis for processing is:

Performance of the booking contract

Compliance with legal obligations

User consent when providing their data

5. Data retention

Data will be retained for as long as necessary to manage the reservation and subsequently for the periods required by tax, tourism and security regulations.

6. Data sharing

Data may be shared with:

Booking and payment management platforms

Competent authorities for mandatory traveller registration

Technology providers necessary for service delivery

Personal data will never be sold to third parties.

7. User rights

Users may exercise their rights of access, rectification, erasure, objection, restriction and portability by contacting us via the email provided.

8. Data security

Pont del Carme applies appropriate technical and organisational measures to ensure the security and confidentiality of personal data.

9. Acceptance

By making a reservation or using the website, the user accepts this privacy policy.